Welcome to Trent Vacay! By using our website or placing an order, you agree to be bound by the following terms and conditions. Please read them carefully.
1. General
These Terms and Conditions govern your use of our website and services. By accessing Trent Vacay (the “Site”), you agree to these terms. If you do not agree, please do not use the site or place an order.
2. Products and Orders
- We specialize in outdoor and travel products designed for everyday explorers and adventurers.
- All orders are subject to availability.
- We reserve the right to cancel or refuse any order at our sole discretion.
3. Pricing
- All prices are include applicable taxes unless otherwise stated.
- Prices may change at any time without prior notice.
- Any errors in pricing or product descriptions will be corrected, and affected customers will be notified promptly.
4. Payment Method
- Cash on Delivery (COD) is the only accepted payment method at this time.
- Customers must make full payment in cash at the time of delivery.
- We do not accept credit/debit cards, online transfers, or digital wallets.
5. Shipping and Delivery
- Delivery times vary based on location and availability.
- We aim to deliver orders promptly but do not guarantee delivery on specific dates.
- Customers must ensure someone is available to receive and pay for the order at the time of delivery.
6. Returns and Exchanges
- Returns are accepted only for defective or damaged items.
- Customers must report any issues within 3 days of receiving the product.
- Items must be unused and in original packaging for returns to be approved.
- To initiate a return, contact us at [email protected].
7. Limitation of Liability
Trent Vacay is not liable for:
- Any indirect, incidental, or consequential damages
- Any delay or failure in delivery due to external factors such as weather, transport issues, or unforeseen events
8. Privacy
We value your privacy. Please refer to our [Privacy Policy] for details on how your information is handled.
9. Contact Information
If you have questions regarding these terms, feel free to contact us: