At Trent Vacay, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.
1. Information We Collect
We may collect the following types of information when you use our website or place an order:
- Name
- Shipping address
- Phone number
- Email address (if provided voluntarily)
We do not collect or store payment card details, as we operate solely through Cash on Delivery (COD).
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order-related updates
- Improve our services and customer experience
We do not sell or share your personal data with third parties for marketing purposes.
3. Cookies and Tracking
Our website may use cookies for basic functionality and analytics to enhance user experience. These cookies do not collect personal data unless voluntarily provided by the user.
4. Opt-Out Instructions
If you do not wish to receive order follow-ups or product update messages from us, you can opt out at any time by:
- Sending an email to [email protected] with the subject line: “Opt-Out Request”
- Including your name and phone number used during the order in the email for verification purposes
We will process your opt-out request within 5 business days.
5. Data Security
We take reasonable measures to secure your personal information. All customer data is stored securely and accessed only by authorized personnel.
6. Contact Us
If you have any questions, concerns, or requests regarding your data or this policy, feel free to contact us: